Reviews

• 

  1U©iF#r

  Jan 3, 2022

  If you're too good at placing your units around the town, so they arrive to your active caller while you're on phone with them, game bugs out, not letting you: - choose anything regarding to this call; - swap to other objectives to see progress on them; - speed up time; - answer any new calls (since it thinks that you're still in this bugged one). It does happen way too often, it's way too annoying and replaying same day many times only because you were "too efficient", having to hear same calls being trigger over and over is not acceptable. Also had game telling me once that my performance wasn't good enough at end of the day where my operator had positive reputation and it did reset progress to three days back instead of one as it usually does.
• 

  Szopp

  Jan 10, 2022

  You can save a cat insted of saving dying man. 11/10
• 

  Above

  Apr 8, 2022

  i lost track of time playing this
• 

  Kreuger

  Mar 10, 2022

  I told a injured guy that i will send paramedics but never sent them.
• 

  fajar13k

  May 9, 2022

  - Coming home from a pretty stressful decide. - Boot up the game - Gets more stressful with all the calls and quick decision making. Fantastic. 10/10
• 

  Cynthia

  Aug 7, 2022

  112 and 911 Operator Story📖 I think there is no story in this game because we are just a emergency service operator and we just control the cops, ambulance, swat,... and we answer calls there can be small story which our boss gives as missions like there is a serial killer and our boss want us to find some clue from people who calls us. After some time playing this 911 and 112 repeating itself u are getting use to missions and calls are being same after sometime game will keep boring. The part of language i didn't like is when i start to play 112 Operator there were some countries from Europe i was excepting to hear a french language or dutch or a Turkish because we are Operator of those country not in America. It would be good if they made the changes about language when we choose to be operator in Germany or Turkey or France... 6/10 Game Play🎮(Control) Control are so easy we are 911 Operator and there is map Front of and there will be pub up some icons like hospital, police ore fire,..., and you will going to choose to send which emergency need it. Its not that much mix easy controls. There is one thing i dint't like about this game is when after someone calls 112 we should write a title and description that part mix lot. It could be filled automatically so wont waste time to fill that file. I think they try to make like real operator but never forget this is just game so no need to put staff to mix players mind. 7/10 Graphic 👀 You won't search a extra graphics on this game there is not much things about graphic since you will control everything from map, no need to except lot graphics in this type of games. But actually its had good quality icons and siren of emergency services. They did really good job even with a fire effect it looks good. So they did work on graphics lot. which some games not even care about it. 7/10 Music🎼(Sound) Background and sounds in game is nearly like in real life while controlling the area on the background you can hear emergency line sounds from cops, ambulance, firefighters. They really work hard to make players to feel in mood of 911 Operator :). I like this one. Because before buying i was thinking like this game could be waste of time better not to buy it. But every game deserve a chance XD so i give a chance to this two game and yes i like them i could play when im free just top spend some min on game play two round and close it. 8/10 This part will be about game (what devs says about game) 112, what’s your emergency? Take calls from people in various situations, needing emergency services’ help. You never know who’s on the other side of the line - you might hear a frightening murder story, maybe you’ll have to instruct someone on performing CPR, or keep your nerves while encountering an annoying prankster. It’s my job, ma’am... Choose one of the European cities in completely new Career mode and find out if you’ll manage to climb up to the very top of an operator’s career ladder. Follow the commands of your supervisors and see your actions affecting people you’re in charge of or those who need your help. Sometimes your mistakes will only be followed by a reprimanding e-mail, sometimes they’ll influence your own life.You can also play special scenarios in any city in the world, or make your own rules in the Free Game mode. We need backup! Command the best specialists, using technologically advanced equipment and vehicles. Decide what to use - a SWAT team, Search and Rescue helicopter, or maybe riot gear? When your units arrive at the scene, command them in the tactical view that gives you the full image of the situation.
• 

  Raene

  Aug 30, 2022

  The game is harder than you think. Held back by strange unchangeable controls, it forces you to play in such a weird way to fulfill efficiency quotas. You need to act quick but with the pause button (P) and speed changing buttons (Z & X) being so far away, it makes it difficult to operate the game with a keyboard and mouse efficiently or comfortably. That being said the features and mechanics of the game do their jobs really well. It's fun, needing to strategise all your units and manage your funds so that you are available to help everyone as soon as possible. There are no guides to teach you how to optimise, only you and yourself. I for one haven't figured it out despite completing a Single City run on Normal difficulty. There were so many things I couldn't afford to purchase because every duty I was spending so much money. Though the game is repetitive, as per the job of a 911 Operator, which doesn't make for a game you can spend a lot of time on. I see a maximum of 20 hours of gameplay before the game just gets really boring. Maybe mods can help extend that, but the game just doesn't have thaaaat much to offer you. It's a simple strategy game with a sprinkle of personality in its voice acting and stories. Definitely worth the price but don't see yourself playing the game for more than 15-20 hours unless you really love it.
• 

  Jesus

  Sep 25, 2022

  Enjoyable for the first few hours but after that the events are very repetitive.
• 

  ace

  Oct 2, 2022

  A women was being chased by a killer while there was a cat stuck in a tree.. I did not hesitate to send all units to save the cat Weirdly enough a woman was reported to have been killed shortly after
• 

  Meihru

  Dec 5, 2022

  full price? no however: it can keep you busy for a god while, which makes it worth the price on sale. calls get reptitive after a bit tho when theys start to repeat themselves. whats good: procedually generated events, which gives it some replayability a lot of different cities to go to, ads a bit of diversity, atleast in terms of map layout starts slow, but in some situations you can get overwhelmed pretty fast if you dont manage your forces correctly, which gives it a bit of challenge i appreciate the actual irl tips for certain situations which make sense in a game like this -only encountered 1 major bug that soft locked me in a call (didnt continue): solution was simple enough (ignore), which led to losing points tho (i count it as pro because it was the only bug i noticed) whats annoying: -forced ads for other games and dlcs when you start/exit the game -the base game throws stats and tooltips at you that aremeant for the dlc contents -the ui is very unfinished (you have to manually download the maps one by one!?) -it was no joke when i said theres ads when you exit the game -the load function by itself is very obscure, no key rebinding -localisation looks like google translate, which makes navigating the ui even worse -tutorial is broken. cant start it because you have to download the map for it, which there is no function for. while it seems to be integrated in the career, this makes the tutorial game mode dead weight. -did i mention the forced ads yet? -no game menu when you press esc. you just leave the current game. no settings, save/load whatsoever. you -can only change a bare minimum of settings in the main menu. - speaking of settings: the music/sounds setting are at 0 when the bar is at 70ish %. someone slept when balancing this - those forced ads are really annoying, yknow overall its a nice filler game for some hours when you just want to sit back and relax while a random guy on drugs complains at you about his chili pizza and calls it an emergency. better jail in that abomination of a pizza for that atrocity while thinking about the ads you get to see after youre going home from your daily shift as operator 7/10 will shoot ray again
• 

  merpo

  Dec 25, 2022

  Oddly calming
• 

  Frully

  Feb 24, 2017

  TLDR: Definitely worth your time, especially on the launch sale! I've been waiting for this one! I'm an actual 911 operator/dispatcher with almost a decade on the job. Do I want to leave work, come home, and ...do this more? Actually...yes. :D Obviously they had to boil down years of training and experience into a digestible format and I think they have succeeded for the most part. The UI is fairly polished (with a few hiccups I would address with the developers since this is version 1.0.0). The immersion is great, the price is right, and the action is intense. The main differences is this game has a narrative that is straight out of hollywood unreal, with officer-involved shootings and weapon altercations far more frequent than reality. Reality is boring and 95% routine reports, stubbed toes, and tree-cats. This game is 95% robberies and heart attacks and building fires. This game legitimately makes the hair on my neck stand on end when I've tasked my 4 officers to 4 calls; [olist][*]A hangup call, probably kids, maybe a home invasion. [*]A car accident with a fight [*]A reported stolen car [*]A robbery with injuries [/olist] ...then the phone rings asking for police urgently because someone is trying to break down the door, probably weapons involved....no officers available but this person NEEDS help... ...then one officer calls for backup in a firefight, ...then another phone rings with another open line - probably kids playing, maybe a murder. Who gets the help?! The situations are contrived to generate a compelling narrative and genuinely stress the user just like the real thing. Concerns: [list] [*]When units are stacked at a hall/scene it is difficult to grab the one you want, often times I would send an ambulance to a medical call only to realize a few minutes later a police car is going and my ambulance is still sat at the last police/medical scene because I'd selected the wrong unit. [*]Some of the dialogue tree options are frustratingly labeled like 'calm them down' = tell the caller to go intervene in a fight; I would interpret that as 'calm the caller down/reassure'...so I lost some big points. Others are some famously bad lines where I'm to tell the caller either 'I cant help you' or sarcastically 'do you want us to come shoot her'? I would never ere on the side of not sending, and I would never say something so unprofessional. [*]Address is the most important piece of information on all calls ever; It should always be a top dialogue option. [*]The tutorial is very limited and only shows 'this is your units' and 'this is your current game'...but not the intricacies of what any of the symbols mean. What are the squares above an ambulance? What happens when a unit transports then I redirect them to another call? [*]Tasked units should really have a different colour, not just a different symbol (en route, arrived, tasked, in a firefight, etc) [/list] Overall: The price is right for a game of this caliber. I legitimately can't wait to load my city into the game to see if the units respond like mine really do in real life. :D
• 

  Big Yonsan

  Feb 25, 2017

  As a 911 operator, I got a couple chuckles out of this game, but there are a few nitpicky things I'm not wild about either. This review is to address those issues. Overall, I like the game and recommend it for the money. It's fun and I'll keep playing it despite doing this for a living. ***THIS REVIEW HAS MILD SPOILERS AND IS MEANT FOR FELLOW DISPATCHERS OR ANYONE WHO THINKS THIS IS AN ACCURATE REPRESENTATION OF WHAT DISPATCH IS LIKE*** 1. Other Operators back me up here, but in my city if you request the police, you get the police. Even if the crime happened an hour ago, a week ago, whatever. You ask for them, they come. They might not be happy about it, but they come. This game penalizes you for sending officers on frivolous calls. Believe me, I'd like nothing better than to ticket people who waste 911's time, but that just isn't how it works in most major dispatch centers. 2. OBS callers. Where all my crazy people at?! Also my 911 hangups? Butt Dials from disconnected government cell phones (Thanks Obama!). Babies playing with phones. This stuff takes up at least half my night. I liked that one of the first domestic calls in the game was a pizza call, that was a nice touch, but it's not terribly common. Dealing with barely cooperative cell phone companies to try and ping suicidal or injured people's location (looking at you T-Mobile)? All the goddamn time. 3. I am not the Chief. I don't decide what specialized equipment (or in reality training, equipment is pretty standardized) each unit has. I can see what attributes each unit has, and dispatch them accordingly, but telling an officer he can't have his gun because he has a dog and body armor already? Not my job. I make due with what I'm given. There should be a mode where you don't get to decide anything, unit are manned based on the estimated budget of a city. 4. I am not the County Executive. I don't hire police, EMS or Firefighters. I don't pay their salary (you know, directly) and I don't give half a damn about the financial side of it. Above my pay grade. Long as my check keeps coming, I'm good. 5. Where's my shitty, outdated software?! My LEO servers with lag like a mofo. My Quad or (what's the word for 5? Cinc?) 5 screen setup, three keyboards, 3 computer mice and a footpedal? I multitask like you wouldn't believe if you've never done it. I'd love it if this interface was adequate to dispatching units. I'd suggest switching over tomorrow. I'd throw a party when our CAD was uninstalled. On that same topic, where my every state has different ways of entering wanted subjects at? Pain in the ass running out of state plates. 6. Chatty Point to Point and units. Gotta love it when the adjacent agency keys up on the radio and tells you all about their stolen vehicle that's nowhere near you, has an impossible plate # and was stolen 4 hours ago. Or when your officers play musical chairs with the calls you assigned them because they're out of their assigned beat (to be fair, sometimes that's your fault for sending them there). Or EMS guy who thinks he's Shakespeare on the EMS radios? These things all tie up dispatching units until the air is clear to do so. 7. The Fatigue. Play this game for 12 hours straight with no breaks unless someone relieves you to pee. Also, either quickly swallow your snack or spit it out when someone calls 911 or you have to dispatch a unit. 8. Uncooperative callers. I've only played to Albequerque so far (Loved the Breaking Bad call), so maybe I haven't seen it yet. Sometimes, people are playing games with you. They don't actually want help, they want someone to leave and are using 911 as a threat and as such they won't tell you the address they're at. Sometimes that doesn't end well for them as the other party will take the phone away before I can get a rebid on the ANI/ALI screen. 9. The Typing. Address, call comments, callback numbers. That stuff doesn't just appear by magic or mouse click. I type it all in and time is a factor. Should be a mode for that. Added to that, sometimes you don't understand people the first time they give you an address. You have to ask again. And again. Until they take the marbles out of their mouth and answer you. 10. Officer callouts. Sometimes you have no idea there's been a crime, you're in an office. One of your cars keys up and says "6 Lincoln 81, Traffic!" You say "6 Lincoln 81?" They say "traffic at the intersection of xxxx ave and yyyy street with a gold cutlass, plate for issue David Union Mary Boston Charles Adam Robert." Means that unit is busy now writing a ticket. Can't send them anywhere. 11. Duplicate calls. We live in an age of cell phones. In this game, if there's an accident the driver or a passerby calls you and tells you about it. In reality, the driver, the other driver, all 4 passengers of both vehicles, every passerby (that's good, if you see an accident call us about it!) the driver's kid sister she was texting with and her boyfriend in another state calls about it. You have to handle those calls professionaly but quickly to free up your phone lines for other emergencies. Same with shootings, fights, Domestics. There is often more than one caller because everyone has a phone. I feel like figuring out which calls are duplicates and which aren't should be reflected in this. 12. The emotional toll. So far I've had a few domestic calls and an overdose in the game that tried to be sad without depressing you. That's good, it's just a game after all. But I've talked to gunshot victim children, husbands and parents of suicidal people and even just grown kids finding their deceased of old age parents. There's nothing quite so depressing as a child calling about his Dad beating up his Mom. I understand that this game would be horribly unpopular and sell exactly 0 copies if it were an exact replication of dispatching work. But none of the calls had much of an emotional punch to me. Maybe I'm jaded or maybe I'm just not far enough in yet, but some calls phase you. Judging from what I've heard this far, I don't expect it here. 13. Municipalities. I realize this isn't an issue for everyone, but sometimes you can't send an available and nearby officer to a call near his location because he's in a different municipality in real life. You may dispatch for both areas, but one officer may not have the authority to write reports in a municipality he doesn't work in. This game doesn't draw that distinction. It could, you'd just have to color code the police cars and color code areas of the maps to correspond with them. You could send any car to assist another if they come under fire or need backup and their CO approves. But in a green area, a green police car would have to be present to finish the call, no matter how many blue cars are there. *** TIPS FOR NON DISPATCHERS*** The correct first response on any given call is "WHERE?". It will always be where, it has always been where. If you run up against a choice where "where" is not a given first option, the game is wrong. At no point should you direct someone to risk their own lives or leave a place of safety. Always send more than one police car to a Domestic. They are bad news. Alway have been. Really, this applies to any gathering with substantially more suspects than police. But especially Domestics. Stagger your units. Police, Fire and EMS have beats, districts and sectors for a reason. It's to maximize the area you can cover and minimize response time. I know the game likes to group them up at the start of a map, that's a trap. Don't fall for it. When the call is over, send them back to the areas you had them in. In reality, our computers remember our beats for us, though it's not a bad idea to know it yourself (for when your overworked, ancient dispatch computer decides it has had quite enough of this "functioning" thing you speak of). This game isn't that kind to you, so just make up your own, but keep them spread out and near major intersections.
• 

  Shojun

  Feb 27, 2017

  As a [b]certified EMT/EMT Instructor with almost 5 years on the job[/b], I must say it has been a pleasure to play this game. The atmosphere it creates and its ability to immerse you is unbelievable, even more so because it is still under development. To the developers I send my regards and pray that under no circumstance they abandon this project. I also wrote a community guide named "REAL LIFE EMT - How to act", check it out! Included real life videos I took. Graphics: convey a nice professional and sleek atmosphere, simple but good; Soundtrack: very promising, would expand it though; Voice acting: surprisingly good, realistic and the only annoying thing is the address suppression but it is understandable; Gameplay: absolutely awesome!! [h1]Suggestions & constructive criticism[/h1] - Make CPR and other instructions more interactive so players are encouraged to learn these simple techniques and have the incident rating affected by their proficiency; - Create a mode for lay players / professionals where you can get calls from on-site teams asking for instructions on how to treat or proceed; - After each shift you could show a newspaper with headlines concerning situations that happened during the day and how the emergency services dealt with them; - Make 3D landmarks like the Empire State Building or the Golden Gate Bridge; - More large scale events like the earthquake in San Francisco (amazingly well done); - Allow people to tag emergency situations by order of priority for organization; - Add more calls, [u]especially more calls with uncooperative callers[/u], random hang-ups and some with psych patients; - Keyboard shortcuts for speed selecting and unit grouping [spoiler](like The Sims)[/spoiler]; [h1]Grammar and bug police[/h1] - "Diabets" problem - in a random call name; - Bug where you get stuck in a call, unable to continue conversation and you're forced to "ignore", thus losing points; - Sacrifice Medal achievement is misspelled; Again, thank you for creating this game and for actually doing a public service!
• 

  constchar*

  Mar 2, 2017

  I received a caller from a man who found his deceased daughter after she overdosed on heroin. As I dispatched an ambulance and police cruiser to the scene he broke down in tears while describing to me how his little girl was cold as he held her lifeless body in his arms. Never before have I felt such sadness inside because of a video game.
• 

  Kurat

  Apr 4, 2017

  Overall, I think that this game is perfect for ones who enjoy management and strategy games. I do recommend this if you are definitely going to spend time on the game while at the same time, enjoying it. Pros: -All 911 calls are voiced over (excluding addresses since these are chosen at random) -You can choose pretty much any city in the world -You have complete control over basic emergency services -There is a decent variety of events that can occur including weather events -Game is simplistic graphic wise, barely requires any computer power -Game has upgrades, cash (obtained by completing events), and career mode which adds a replay value aspect -Free play mode + career mode -You can stack multiple units on one case (for example, two police units) -More than one type of emergency service is required to respond to some cases adding variety -GFX work (icons, logos) is very good, looks modern -Officers have health and skills (i.e. one gets shot in action, their health goes down which affects gameplay later on) -Reputation aspect (increases if you successfully complete tasks, decreases if you do not respond at all or do not handle situations well) -Not all calls are legitimate, prank calls sometimes take place -Developers seem pretty friendly at first glance Cons: -Most 911 calls and events are quite simple, this does not apply to all -There are no DOT services. These guys should be added with a yellow icon and would help with traffic conjections, crashes, etc. -Graphics are simplistic (this is a pro for some, a con for others) -Getting money is very difficult in small cities ruining the motivation to actually work for it -No mods in workshop, this is already being thought about as an addition though -At some points, calls glitch out, causing me to ignore them, thus losing reputation -Not much equipment for officers (there are only three gun types, I think they should add more)
• 

  dk1701

  May 4, 2017

  I work in the law enforcement field, and we're looking at using this game as an ice-breaker to teach our dispatchers about multi-tasking and how important it is to get things like an address/location first. On a personal note, it's been a great diversion. It could use a little more in the way of equipment and such; that aspect of the game doesn't seem very deep. But it's still fun!
• 

  Silentwisher

  Jun 9, 2017

  Its a good game, however the devs don't tell you what the updates contain. Todays update was huge but I have no idea what it was for.....Come on!
• 

  Slimmonkey81

  Jun 9, 2017

  I like this game a lot. Pro: 1) You can use almost any map in the world that has been drawn out. 2) Street names are accurate. 3) learn back ways in your home town to get around your city better and faster. 4) Many different types of cars and items. You can make Fire Rescue teams. 5) Fast paced Cons: 1) Calls tend to repeat. With the same people calling in about the same things. 2) Zoning issues. Shop lifters in residential zones, or house fires in business districts. (don't take a map of a town you know to seriously) 3) Clicking between units sometimes gets lost, and you send the unit that you just sent to something else to a new spot even after you clicked a new unit. 4) Never know what are in the Updates. This game still does get updates, but when they come out there is no news about what was in it 5) This is just for Streamers. Twitch currently does not have a spot for this game, so if you stream it, it doesn't show up outside of people that follow you.
• 

  Wahl

  Jun 24, 2017

  I opened the game and it automatically picked up that I'm in Chicago. I was so glad and stunned I was able to do an actual city vs a fiction one. I work at dispatch for a private ambulance in Chicago and was glad to see I could dispatch in Chicago. Amazing game, very realistic calls. You get stupid ones, and serious ones. Something dispatchers have to deal with lol. Hope more dialog and scenarios come. I would really love some hair raising goose bump giving calls. Love the game so far good work! If you're thinking of buying this game. Do it. It's worth it. Especially if you are a dispatcher or plan on being a dispatch.